The Southern Teak Guarantee
Built to Last
When you combine the best materials? teak wood (Tectona grandis), with
the finest construction techniques and rigorous product testing, the result
is beautiful furniture that delivers a lifetime of enjoyment. Southern Teak
begins with the finest quality teak wood and then utilizes advanced building
techniques, including mortise and tenon joinery, to produce stable furniture
that is able to withstand changes in weather, including, wind, rain, and snow.
We work with our customers to help you build an outdoor suite of furniture
that will become an integral part of you and your family's life for many
years to come.
Written 5-Year Warranty!
All of our Splendor© products sold to the original owner are guaranteed for standard use. We offer a written 5-year Warranty to the original owner on all Splendor© products against manufacturer defects. This warranty does not apply to damages incurred from accident, alteration, misuse, tampering, negligence, abuse, normal wear and tear or acts of God.
Should you find any manufacturer defects in our products, please take a picture
of the product and mail/email it to support@southernteak.com We reserve the
right to inspect the picture and the furniture itself to deem whether it falls
under our stated warranty. If following inspection we believe that the damage
does not fall under a warrantied circumstance we will not replace the product.
If however, the product is covered by the warranty we will either repair or
replace the damaged product, or offer a store credit towards a future purchase.
Return Policy: 30 Day Money Back Guarantee!
We offer a 30-day money back guarantee on all products sold. At SouthernTeak.com
All products must be returned in their original packaging, and must be in new
condition. It is the owner's responsibility to properly repackage and secure
merchandise to ensure safe return. Custom orders are not returnable. Treated
furniture
cannot be returned without prior authorization.