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INDIGENOUS TEAK - 40% More Resin

Frequently Asked Questions


How hard is it to put furniture delivered in a Southern Teak Kit together?

Our Kits are designed with our customers in mind. They include full, detailed, illustrated instructions and can be assembled with just a hammer, Phillips head screwdriver, and a wrench. If you have questions during assembly please call the help line listed on the instructions. Help is available six days a week, Mon - Sat from 9:00 a.m. to 5:00 p.m. EST. You can also send us an e-mail with any questions. We will respond to your questions within 24 hours Mon - Fri.

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Why is teak better than cedar or some other wood?

Cedar and cypress wood are much softer than teak. Furniture made from these woods is lightweight and splinters easily. Cedar and cypress are best used for siding, not outdoor furniture. Oak, maple, or pine outdoor furniture has a tendency to rot, split, crack, and turn an uneven color during its first year of use. Fine teak hardwood, on the other hand, makes stable, solid furniture that weathers to a soft silvery grey and lasts for a lifetime of use and enjoyment.

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How much do you charge for shipping?

We charge 12 percent of the total charge for regular shipping (Flat Packs)
We charge $150.00  for Platinum Delivery Service - which includes full assembly and onsite placement.  This service is currently offered in the Atlanta area.

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How can you sell Southern Teak furniture for less than the competition if it's really the finest quality teak furniture available? Shouldn't it also be the most expensive?

We Sell premium quality Teak furniture imported directly from Bangkok, Thailand, there is no middle man. Also, manufacturing the furniture in Thailand allows us to save on costly overhead needed to produce on a local level. Finally, our Flat Packs deliver great savings to customers who are comfortable doing some basic assembly themselves.

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How long does it take to ship my furniture to my home?

We want you to be outside enjoying the comfort of your Southern Teak furniture as soon as possible. Within 3 to 5 business days of your order we will have your order shipped. Platinum Delivery Service is managed by our delivery coordinator, who will contact you to choose an appropriate time.

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If I receive the Kit and have trouble putting it together, what can I do?

If you have questions during assembly please call the help line listed on the instructions. Help is available six days a week, Mon - Sat from 9:00 a.m. to 5:00 p.m. EST. You can also send us an e-mail with any questions. We will respond to your questions within 24 hours Mon - Fri

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What is the Southern Teak return policy?

Within the first 30 days, you may return any item in its original condition for a full refund, less shipping charges.

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How can I clean greenish stains off my Southern Teak furniture? This furniture has been outside for several years.

Your Southern Teak furniture will last for generations. But there are sometimes harmful pollutants in the air, or natural causes, such as pollen and sap, that will cause greenish stains that are easily removed. We have had the best results from OlympicŪ Deck Wash. This easy-to-use product is applied with a pump garden sprayer. Just let the cleaner sit on the furniture for five minutes and then rinse it off with your garden hose. An annual cleaning with this product will keep your furniture looking its best for years to come. For especially difficult stains you can add common household bleach to the cleaner. We recommend a 50/50 mix of bleach and OlympicŪ Deck Wash for tough stains.

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Do you recommend painting Southern Teak furniture to get a colored finish?

Instead of painting your furniture? a process that requires frequent repainting over the years to maintain a nice finish; we advise using an outdoor stain to color your Southern Teak furniture. Exterior house stains are available in many colors, they penetrate the wood and therefore don't chip, and they allow the wood's natural grain to show through. Using a wood primer will keep the wood color from bleeding through your stain for excellent results.

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Payment & Shipping
Assembly Options
Southern Teak Gift Cards
Price:
Depends on Gift Certificate
Teak Side And Occasional tables

SouthernTeak
3945 Hamilton View Way
Dacula, GA 30019
Phone: 800-993-TEAK (8325)

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